Change Management Practitioner

If you are a project, programme or change manager and either responsible for or involved in implementing change, then this course is for you. You will learn about a wide range of tools and methods, and gain fresh skills and a new-found confidence to successfully deal with all aspects of change.

This APM Group accredited course will help you gain a better understanding of different frameworks and ways of approaching and leading change at an individual, team or organisational level. Four main themes are covered:

• Individual change
  Whatever the level or degree of organisational change, the people on the receiving end are the ones who will ultimately cause the change to be a success or a failure. The issues people face when dealing with change and approaches for dealing with resistance are covered.
• Team change
  This module focuses on the challenges faced by teams when they are formed and transitioning through change initiatives, and approaches for how to manage them.
• Organisational change
  This module focuses on how to select the most appropriate approaches and frameworks for the extent of change required and the organisational culture you are working within.
• Leading change
  A thread running throughout the course is the crucial role of leadership. Different styles of leadership and their suitability to different types of complex scenarios and organisations are explored.

There are 2 levels to this qualification; Foundation and Practitioner. The first 3 days of the course cover the syllabus and exam for the Foundation level. The exam consists of a 1 hour multiple-choice paper, with 60 questions on the theories of how change impacts and is affected by the individual, the team, the organisation and the change leader. The pass mark is 50%.

Candidates who undertake the Practitioner level will spend another day building on the knowledge gained of the four change areas from the Foundation level, achieving a deeper knowledge of the principles of change management and an understanding of how to implement and manage change in their organisations. The Practitioner exam is taken on the morning of the 5th day and is a 3-hour multiple-choice paper based on a given scenario and split into 4 main sections comprising 20 questions each. The course manual and Practitioner handbook may be taken into the exam. The pass mark is 50%.

Candidates who have passed the Change Management Practitioner exam can put Change Management Practitioner on their business cards.

Prerequisites

There are no prerequisites for taking the courses, however pre-course study is required to help you fully prepare. It is necessary to pass the Foundation level before taking the Practitioner exam.

"The experience from end-to-end has been exceptional and made learning an absolute pleasure!"
Head of Business Engagement

"The course was one of the best I have attended. I felt like I absorbed so much from all the activities"
Project Manager

"It was excellent - well paced, relevant and the space to apply to real work situations was invaluable. The trainer was excellent, approachable and knowledgeable."
Learning & Development Officer

"Excellent – over exceeded my expectations. Course materials and trainer both excellent. Venue, staff, catering all really brilliant"
Project Manager

"Many thanks for such an enjoyable and applicable course. I will definitely put what I have learned to good use"
Practice Manager

"Exceeded my expectations of what could be covered effectively within the timeframe and the trainer was excellent"
Programme Manager

• You will be one of no more than 12 delegates – we don’t overfill our courses
• Our focus is on your issues, making the course relevant and practical, so you can apply concepts back in the workplace
• We have a track record of excellent pass rates
• The course has been designed for you 'the learner', not just to cover the syllabus
• Our innovative learning techniques allow challenge whilst keeping it enjoyable and fun
• We're trained in project management, change management, Neuro Linguistic Programming (NLP) and facilitation, making courses unique and inspirational
• We 'walk the talk'. With over 20 years’ business experience, we have repeatedly demonstrated how to achieve outstanding results
• Full support is provided, before, during and after the course, so that you get the best value from your investment