Communicating and Influencing Skills

Communication and engagement are at the heart of any successful project or change initiative. This course will help you understand how people organise their thinking, language and behaviour – and how this leads to the results they get. It will help you and your teams communicate more effectively, work more efficiently, and understand how to influence people such as your key stakeholders and customers.

Your teams and team leaders will learn how to encourage buy-in and greater commitment from others, and communicate better with sponsors so they can provide the right resources when they are most needed. This course builds the confidence and skills to adopt the right approach, to get the best impact and results for your organisation.

What the course covers – duration 1 day

The course covers how to recognise and tap into people’s motivations, and build a strong connection with them so that it’s as if ‘you are on the same wavelength’ instead of it feeling it’s an uphill struggle to get people to listen and cooperate. The focus is on the use of these techniques in a project and change environment.

Key areas covered:

  • Understanding how perceptions are formed
  • Working with different communication styles
  • Recognising and working with people’s motivational traits
  • Leveraging the power of words and language
  • Objectively weighing up multiple perspectives to reach win-win outcomes
  • Shifting comfortably across different levels within the organisation

Training to meet your specific needs

In-company training means we can tailor the content to focus on the issues and topics that are most pertinent for your organisation. Specific topics can be hand-picked to align with your priorities and address the needs of different groups across the business.

In-company training:

  • Offers you the convenience of choosing when and where the training takes place
  • Minimises travel and accommodation overheads and can be more cost-effective
  • Allows your teams to work with their actual examples, discuss their specific challenges and find solutions together
  • We get to know your ways of working and culture, before the course begins
  • Post-course support includes follow-ups to review progress
Read more on tailored and bespoke options here.
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Why choose us?

  • Our focus is on your needs, making the course relevant and practical so you get greater value for your investment
  • Our innovative and experiential learning approach facilitates learning that will stretch and challenge you, whilst keeping it enjoyable and fun
  • We ‘walk the talk’ and have repeatedly demonstrated how to achieve outstanding results
  • All our trainers have ‘real world’ practical experience and a rich mix of expertise, so they can relate the theory to your issues and wider organisational context
  • Exceptional customer service, before, during and after the course.

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develop people skills

 

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