The hidden power of priming in stakeholder engagement
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Your change challenge isn’t your people.
It’s the gap between delivery and change adoption.
It’s the gap between delivery and change adoption.
Organisations are dealing with more change than ever, overlapping and coming at pace. Most of the effort tends to go into delivering change. Far less into whether people actually adopt it. That gap, between change delivered and change adopted, is where transformation fails. And with every new change, the gap widens.
ChangeQuest is a change and project management consultancy. We close the delivery-to-adoption gap by balancing project delivery with effective change management. So transformation can deliver the outcomes promised, at the pace you need.
We do this through consulting, mentoring, accredited training and tailored sessions, building your people’s capability to adapt and handle whatever change comes their way.
Not just change delivered, but change adopted and benefits realised, while building the capability to keep changing.
Why partner with ChangeQuest
Ranjit Sidhu
Founder of ChangeQuest
Every change has two sides: the people side and the delivery side. Too often, these are managed by different specialist teams, running on parallel tracks. Each may be done well on its own, but transformation can still fall short.
We specialise in striking the right balance between the people side of change and project delivery, so change can be adopted at a sustainable pace and the benefits follow.
ChangeQuest founder Ranjit Sidhu has led enterprise-wide systems implementations. She knows first-hand the discipline delivery demands, and the human factors that decide whether change is adopted. The skill is knowing how much of each a given situation needs — it’s rarely an equal split, and the right call comes from experience. She also co-authored the source text behind the APMG change management certification and helped develop the profession’s Change Management Body of Knowledge. That depth and judgement run through how our whole team works.
The result: change that your people adopt, benefits realized and the capability to keep changing long after we’ve gone.
“ChangeQuest went to great lengths to understand the underlying motivation and purpose of our programme before we started design work.
They ensured our work was always joined up, noting the various workstreams and taking action to understand wider system change in the business and how it would impact our change programme.
Ranjit brought this together with her subject-matter expertise to help us design a change management approach that is underpinned in research but also lived experience.”
Jane Pound, People Director, Housing Association
Choose the type of support that’s right for you
Consultancy and mentoring
Resolve issues faster and adopt new ways of working with our expert guidance and support. Our consulting, mentoring and advisory services are tailored to give you as much or as little support as you need.
Tailored masterclasses and workshops
Address your priorities with short, power-packed sessions tailored for your organisation. Hand pick topics that match your priorities and get your teams working on real solutions via our in-house or online masterclasses.
Accredited training & certifications
Gain a globally recognised qualification and successfully manage change initiatives. Approved by APMG International or PeopleCert, our classroom and virtual accredited courses boost yours and your team’s specialist skills.
Our approach
We focus on your goals
We take time to get to know you, understand the obstacles you’re facing, and work with you to find the right support solution.
We build capability and capacity
We help you to build your skills so you have the confidence to put what you learn into practice and get the work done.
We act as expert guides
You learn by doing whilst tackling your real-life challenges with us as your expert guides every step of the way.
ChangeQuest has a strong team of trainers and consultants who are skilled facilitators, have real world experience and keep a practical focus.
Your needs are at the heart of everything we do. Established in 2005 we offer training and consultancy support in Change management, Project management and People skills.
We help you and your organisation to manage people, projects and change with less stress and to increase effectiveness when implementing change to develop a change approach that improves organisational performance and builds capability.
Whether it is an in-company training course, an open course or a more bespoke consultancy offering you require, we will take the time to get to know you, to understand the obstacles you are facing, and work with you to find the right support and approach to implementing projects and managing organisational change in your business environment.
Combining a rich mix of expertise, we help you achieve the right balance between focusing on the process of delivering projects whilst supporting people through the uncertainty of fast-paced change. After all, one can’t happen without the other.
Our aim is to provide impactful support and solutions that help people meet their goals and build the knowledge, skills and confidence to apply what is learned to their work. For those leading change we develop leadership and management skills that help overcome resistance to change so that it may be implemented more successfully and be transformational to your business.
For those impacted by change, we offer programmes to help people build their change resilience and to see how they can be more proactive in shaping change and making it happen in a way that is more doable for them.
For those responsible for delivering change we cover how they can integrate change management activities into project and programme management plans to develop a more joined-up approach to making organisational change happen.
We have experience in
- A diverse range of safety-critical environments so we appreciate a culture of assurance, governance, risk management and health and safety
- Large complex organisations undergoing major transformation programmes to develop their own organisational change management models and framework
- Supporting cultural change processes moving from traditional top-down management approaches to more adaptive and agile ways of working
- Working with smaller organisations who are growing rapidly and want to introduce more structure and best-practice approaches for change management and project management as they expand and deal with ongoing, transformational changes
We don’t believe that “one size fits all”, as each company has their own unique challenges to overcome, their own organisational development objectives, and change management and project management challenges. So we adapt our approach to meet the needs of each organisation to help them overcome these challenges and achieve their goals.
What our clients say
“The whole experience of working with ChangeQuest has helped us to see training in a different light. They think well beyond the delivery of the course, ensuring the quality of their training gives the widest possible benefits.
We now have greater competence across our workforce, and a large number of staff have the skills to deliver extraordinary work. Their approach worked well for us and our teams have used the knowledge from that course daily.
ChangeQuest is a one-stop shop for all learning & development connected with change management and project management. They offer the highest quality of training and excellent value for money.”
Osadebe Ogwudile, Learning & Development Manager, Foreign Commonwealth Office
Success stories
The British High Commission in Nigeria wanted to invest in workforce training to improve change management capability
A strategic decision was made to extend the responsibility of the NHBC IT Project Management Office
Hitachi Consulting had developed their own project delivery methodology but needed a more structured approach
Organisations we’ve worked with
Our experience is vast and our clients come in all shapes and sizes. We work within many sectors including education, health, housing, local and national government, the media industry and arts.
All our programmes are based on our down-to-earth practical approach, combining change management and project management best practice with in-company examples that get teams working on real solutions.
We build strong relationships with our clients, helping them grow professionally and achieve strategic goals.
ChangeQuest resources for you
Learn how to develop transformative resilience in the workplace and organisational change readiness with this short development course
Supporting change and transformation within your organisation
Get results quicker with culture change, leading transformation or developing a change management framework and toolkit, all with our expert support
Fully accredited and certified
Trusted experts, specialising in in-company professional development and support
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Find the right support for your next change
Tell us what you’re working towards. We’ll help you explore the training or consultancy support that fits your team.