Why is change management important?
Every organisation that wants to develop and grow will need to change. Whether by undertaking projects to implement new technology, whether by changing business processes to increase [...]
Herbert Kelman – levels of attitude change
Herbert Kelman is an American psychologist with a lifelong focus on conflict resolution and peace research. He set out 3 stages of attitude change, which are helpful when applied to the [...]
4 reasons to challenge the way we approach change
Familiar routines and processes are comforting. Following a well-trodden path is easier and less taxing on the brain. I was reminded of that recently when I went to meet a client for the first [...]