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Ever wonder why some stakeholder meetings start brilliantly while others feel like an uphill battle from the beginning? The answer often lies in something behavioural scientists call [...]

Imagine being an explorer with a map that changes overnight. The path you mapped yesterday might lead nowhere today. The shortcut you discovered last week could now be a dead end. To stay on [...]

The pace and volume of change that organisations face, can be really unsettling for everyone impacted. It’s not just at work that change causes upheaval. I remember when we had our kitchen done, [...]

There is good news for change management professionals. The Change Management qualification 2024 from APMG International syllabus has been updated. This reflects the continually evolving and [...]

In this ‘Chat about change’ Ranjit caught up with Jessica Da Rocha, Group People Project and Change Manager at ODEON Cinemas Group. Jessica is at the heart of the team that designs and rolls out [...]

Thank you to all who registered and joined us for the recent webinar, “Ways to embed and sustain change” part of a series of discussions focusing on the crucial aspects of project and [...]

Ways to embed and sustain change Projects finish when they successfully deliver what was planned. However, sustained effort is required long after project delivery, to ensure change becomes [...]

Change isn’t just a necessity for today’s organisations; it’s a fundamental catalyst for survival and growth. Yet, achieving successful organisational change is not easy. There [...]

A chat about change with Brian Yim Lim In a recent chat about change, Ranjit Sidhu, Founder of ChangeQuest, sat down with Brian Yim Lim, Interim Head of Funding Operations at Barts Charity. The [...]

Thank you to all who registered and joined us for the recent webinar, “Streamlining Delivery for Effective Change,” part of a series of discussions focusing on the crucial aspects of [...]

Streamlining delivery for effective change Balancing efficient delivery with the people side of change If you are facing challenges in balancing project delivery with change management, then this [...]

I recently sat down with Elaine James, CEO of DABD, to discuss her remarkable journey of navigating change and leading her organisation through transformation. From her insights, it’s clear [...]

In project management, the quest for efficiency often takes centre stage. However, an equally critical component that demands attention is the ‘people side’ of change. Balancing [...]

In this webinar we discuss how to enable people to become ready, willing and able to embrace change.

For those who attended the live event, we extend our thanks for your participation! Your engagement and contribution enriched the discussion and added depth to our exploration of adaptability. If [...]

Welcome to ‘A Chat About Change’, Lorraine. Thank you so much for joining me today. Could you start by telling us about your role and the major changes you’re currently involved [...]

  Adaptability isn’t just a nice-to-have skill for individuals; it is a critical competency for managers and leaders who are responsible for guiding their teams through change. As a [...]

A summary of the key takeaways from ‘part two’ of our five part webinar series “Engaging difficult to reach stakeholders“. If you missed it, you can now revisit the [...]

In this webinar we will walk through the key factors to consider when developing a change communication and stakeholder engagement approach.

As we step into the year 2024, the field of change management is buzzing with potential and innovation particularly with the arrival of open-source AI. Attending events can be a great source of [...]

We had the privilege of sitting down with Louise Gibson, a seasoned project manager and change manager, to delve into her journey of transformation, and her experiences in navigating the [...]

At the heart of effective organisational change management and project delivery lies the often underestimated, yet crucial, element of stakeholder engagement. Stakeholder engagement encompasses a [...]

We’ve summarise some of the key takeaways from our recent webinar “Top five skills change managers need today“. Don’t worry if you missed it, you can now revisit the [...]

Join us as we delve into the world of transformation and change management with Holly Sorce In the ever-evolving landscape of academia, change is a constant. Academic institutions, with their [...]

Change is the only constant, and in today’s rapidly evolving business landscape, change management has emerged as a critical function for organisations seeking to stay competitive and adapt [...]

In our challenging VUCA (Volatile, Uncertain, Complex, and Ambiguous) world, individuals are not alone in seeking more purpose in life. Organisations too are discovering or re-evaluating their [...]

While the twentieth century dream of limitless growth, profit and maximising shareholder value gave many organisations their purpose, the resulting wealth inequality, financial crises, depletion [...]

The Institute of Internal Communications (IOIC) has launched its first ever survey, known as the Communication Index (IC Index 2023). Whilst the report offers a wealth of actionable insights for [...]

Change can often feel overwhelming, but with the right support and guidance, it can be a catalyst for positive transformation. Here is seven practical ideas to empower and guide individuals [...]

Leading a transformational initiative requires not only managing tasks and resources but also navigating the emotional and psychological dimensions of change. With the right mindset and [...]

In any organisation, change is not just a sporadic occurrence but a constant ongoing necessity. It manifests in various forms, be it the implementation of new processes, embracing new [...]

We’ve prepared three compelling reasons to actively build diversity into your change initiatives. If diversity in change management resonates with you or your organisation, get in touch. [...]

Change management is an essential aspect of any organisation, and to become a successful change manager, you need to possess a wide range of skills. However, some of these skills are transferable [...]

At Project Challenge this spring, Ranjit Sidhu, the driving force behind ChangeQuest, led an engaging and interactive session titled ‘Unlocking the potential of power skills: How effective [...]

The demand for skilled change management professionals is on the rise as organisations continue to adapt and transform in response to the rapidly evolving global landscape post pandemic. [...]

Change management plays a vital role in helping organisations implement new initiatives, improve processes, and drive growth. With the accelerated rate of change within businesses, there is an [...]

When a change programme hits the buffers – or at least stalls – it can be tempting to blame resistance from difficult people who seem determined to undermine it. But what if resistance was [...]

We need to understand shifting power dynamics amongst stakeholders and how these relate to resistance to change for success in organisational change

Scheduling time for preparatory tasks helps change stick. If you are facing change in your organisation, here is a checklist for what you can do to prepare.

ChangeQuest’s values and approach are always rooted in helping people to learn and grow, and nurturing a challenge mindset.

Decisions we expect to be made rationally sometimes get made by the heart or gut. Trust your gut instinct as these decisions can be valuable.

Elisabeth Kubler-Ross, born July 8th 1926 in Zurich, Switzerland developed an interest in medicine at an early age. Indeed, she expressed an early desire to become a doctor but her father, who [...]

When organisations convey a sense of purpose to activities, they can recruit people who align to that purpose, who genuinely promote it.

Being left out. Not feeling part of the gang. Standing on the outside staring in. Avoid these feelings with compassionate communication.

If experiencing resistance to change on projects, why not use Beckhard and Harris’ change equation to review which factors are in place and where you might need to focus more attention.

I ran a webinar for APMG International offering tips and ideas to build change resilience when working in an environment of uncertainty.

Reflection and learning are critical for organisations, teams and individuals, especially at a time of high uncertainty and rapid change.

With so much disruptive and emergent change going on, here are some ways to facilitate sensemaking for teams and organisations.

Face-to-face conversations build understanding and trust, and help people appreciate different perspectives during organisational change.

There are disadvantages to imposing strategic change and benefits to involving people early on, but external pressures can disrupt the best laid plans.

Whether you are a small or large organisation, there are likely to be periods of change, situations that are challenging and events that require careful handling. To come through the other side [...]

A major new project is well underway and likely to, no definitely will, disrupt the status quo – but it’s all for the greater good and you can clearly see the benefits and opportunities it will [...]

Every organisation that wants to develop and grow will need to change. Whether by undertaking projects to implement new technology, whether by changing business processes to increase [...]

Herbert Kelman is an American psychologist with a lifelong focus on conflict resolution and peace research. He set out 3 stages of attitude change, which are helpful when applied to the [...]

Familiar routines and processes are comforting. Following a well-trodden path is easier and less taxing on the brain. I was reminded of that recently when I went to meet a client for the first [...]

I have had many discussions recently about transformation – business, digital and IT transformation – but there is one common theme that underpins each of these conversations: Organisations [...]

  Yet another traffic jam. Crawling along in my car the other day, craning to see the reason for this 20mph procession, the news on the radio announced Clinton Cards were going into [...]

We live in fast moving times. Never before has there been such rapid transformation, and uncertainty, across all industries as in recent years. Technology is advancing at a phenomenal rate, and [...]

A few days ago, I watched some of Clare Balding’s TV game show –they showed clips of an experiment, with people buying fruit and vegetables at a busy market stall. The experiment highlighted how [...]

When Craig Kilford, from Course Conductor, contacted us back in 2016, he explained he wanted to “Transform the way companies invest in learning for their employees, by using independent analytics [...]

When your working week is already full on, with pressure to deliver tasks, support services and hit targets, you may feel it doesn’t leave a lot of time for supporting people and considering [...]

Who do you trust with your company’s future? The answer, at the most fundamental level, has got to be your people. I have been doing some really interesting work around building and [...]

What sank the Titanic? It wasn’t just an iceberg, it was people. Leaders whom no one dared challenge, employees unable to communicate, organisations lulled into a false of security. The lessons [...]

Who wishes they could attend more meetings?!!  We all know what it feels like to come out of a meeting knowing there was no point being there… or that it could have been so much more productive [...]

There’s every chance you haven’t yet heard of mBraining, but we’re convinced this exciting concept can do a lot to help organisations overcome resistance to change. mBraining is about aligning [...]

Are you on the World Cup bandwagon, loving the agonies and ecstasies of those last-minute goals and dramatic upsets? Or do you hate the uncertainty and would rather your team scored three in the [...]

I was very pleased to be invited to speak at the 7th Change Management Conference 2018 in Dubai, at which many  different cultures were represented from the Middle East, Africa, USA, Canada and [...]

How often have you praised someone for “bouncing back”? Getting back on our feet after a setback can show impressive resilience … but what if we could go further? In today’s fast-changing world [...]

Be prepared for the fast life Life keeps speeding up. Do you remember when the tape ribbon would come loose on your music cassettes and you’d use a pencil to wind it back in? Now your smartphone [...]

47% of employees complained that meetings were the #1 time-waster at the office. Most employees attend an average of 62 meetings a month. Unproductive meetings cost companies time and money. [...]

Do you ever need to run sessions with your teams to identify solutions to problems, or find a way to move forward? Why not learn a broad range of practical facilitation tips, tools and techniques [...]

Wellbeing and self-care are trends worth promoting not only because they feel good, but because they lead to better productivity and happier people.

What do comedians, vacuum cleaners and Formula 1 have in common … and what have they got to do with project management? I’ve been inspired by a Radio 4 programme about learning from past [...]

How do you react when you need to make urgent changes? It’s a question that the Prime Minister has had to address in the wake of recent allegations at Westminster. Her new code of conduct for [...]

Hitachi Consulting (formally Information Management Group Limited) is a data insight and information management consultancy providing technical consultancy, advisory services and managed [...]

Just think about building the Titanic… It was a huge undertaking, both in terms of sheer scale, and because of the complexity caused by integrating so many new technologies in a way that had [...]

When you’re faced with change and having to do things in a new way, have you noticed that it takes longer to get things done? When you change your mobile phone or your television, this can [...]

It is now known that the brain organises things using a basic threat or reward principle, and that our first instinct is to assess threat levels. However, dealing with a ‘threat’ takes more brain [...]

Last week I was in Barcelona, at the headquarters of Fusion for Energy, the EU body managing Europe’s contribution to the ITER project – the biggest international collaboration in the field of [...]

The updated change management certification was launched 3 months ago. I recently wrote a blog for APMG International containing some reflections and observations from running this course with 6 [...]

Tomorrow, July 18th, is Mandela Day. 1990 was memorable to me for so many reasons, it was a year of great change both in my personal map of the world and in the greater world around me. I was [...]

There’s nothing quite as satisfying as learning a new skill. This is because it relates to what we are actually doing, rather than just what we know – or think we know. In some areas, the [...]

It was first said centuries ago that change is the only constant. But it is just as true today. Effective change management is key to the success of any organisation. And its contribution is [...]

So here we are – it’s the beginning of January and time to put new ideas and resolutions into action. Chances are you have a lot going on: new projects, major pieces of work, and all these are [...]

Our brains are constantly on the lookout for signs of threats or rewards – clearly the survival of early man depended on this. The decisions we make about what to pay attention to are based on [...]

This picture is on a wall just outside my office. Every time I pass it I stop and admire it: a photographer would probably say it’s too blurred, or the light’s not right, but for me it’s [...]

Have you been following all the discussion around the benefits of the HS2 Rail Link in the news? It’s intriguing that this far down the line (pun acknowledged), the National Audit Office is still [...]

When I first heard about APMG’s plans to launch a new Facilitation skills certification it piqued my curiosity, as it’s such an important skill-set both for people working on projects [...]

Recently, I went to an “Agile Edge” conference at Valtech to hear Greg Hutchings talk on “Introducing Agile”. Here is what I learned. You must know WHY you want to “do Agile” The normal reasons [...]

Guy Watson, the ethical entrepreneur and founder of Riverford, who created a global business with sales of £30 million and 400 staff from three acres and a wheel barrow, believes that greed is a [...]

When you’re faced with change and having to do things in a new way, have you noticed that it takes longer to get things done? When you change your mobile phone or your television, this can [...]

Very soon we will all once again be happily jumping up and down cheering the world’s Super-Humans, the Paralympic athletes. After Team GB’s hugely successful performance in the 1st [...]

On any given project you can be fairly sure that things won’t go smoothly. Add to that being expected to do more with less, dealing with setbacks and disputes, things constantly chopping [...]

You’ve probably heard about statistics that say 55% of meaning comes from non-verbal communication, 38% from tone of voice and just 7% from the words we speak. This is based on Albert [...]

I was saddened with news of the death of the inspirational role model and teacher Stephen Covey. His book 7 Habits of Highly Effective People sold over 20 million copies and was listed as one of [...]

There are many techniques around to help with decision making, which typically involve understanding where you need to get to, exploring possible options, gathering information to weigh up the [...]

There was a time that phrases such as “you can bank on it” or “you can take that to the bank” signified an assurance of confidence. Today I don’t think these would elicit the same emotional [...]

Post by Mary O’Gorman I’m probably not alone in gathering a fair selection of fitness dvds and equipment, but I have to confess to being a bit of an equipment magpie over the years.  [...]

Last year I was running a large number of short change management workshops for an organisation, touching on theory around their change management framework, but mainly facilitating discussions [...]

This week with street parties occurring up and down the country, stalls and stores everywhere are awash with commemorative plates, printed tea towels, stamps, and flags – all marking the Diamond [...]

Two weeks ago the Williams F1 team were celebrating their win at the Spanish Grand Prix when a fire broke out in their garage. It caused devastating damage to most of their IT and communications [...]

We were upgrading our computer systems in the office last week and, as I was out training for the week, it was an ideal time for our “go to IT” man to rummage around my desk [...]

Have you ever felt “But, there’s nothing wrong with the way things are! – why change it?” A large retail store near me seems to have a different layout every time I go in there.  They [...]

The other day my husband was nostalgically watching one of the original Star Trek re-runs. Feigning interest I received a quick induction into the show’s formulaic format.  I learned [...]

What does it take for us to really learn from our experiences? Having finished our website project, we’re about to review ‘lessons learned’ with the team at ChangeQuest to make [...]

Titanic Lessons in Project Leadership The story of the Titanic has captivated people for the past 100 years. It stirs our curiosity and emotions and it is still amazing to think that what was [...]