Change Management

Every organisation that wants to develop and grow will need to change. Whether by undertaking projects to implement new technology, whether by changing business processes to increase [...]

The ‘change curve’ derived from the work of Kubler-Ross, describes the internal emotional journey that individuals typically experience when dealing with change and transition. This journey [...]

When Craig Kilford, from Course Conductor, contacted us back in 2016, he explained he wanted to “Transform the way companies invest in learning for their employees, by using independent analytics [...]

When your working week is already full on, with pressure to deliver tasks, support services and hit targets, you may feel it doesn’t leave a lot of time for supporting people and considering [...]

Who do you trust with your company’s future? The answer, at the most fundamental level, has got to be your people. I have been doing some really interesting work around building and [...]

What sank the Titanic? It wasn’t just an iceberg, it was people. Leaders whom no one dared challenge, employees unable to communicate, organisations lulled into a false of security. The lessons [...]

Who wishes they could attend more meetings?!!  We all know what it feels like to come out of a meeting knowing there was no point being there… or that it could have been so much more productive [...]

Kurt Lewin was a modern pioneer in social, organisational and applied psychology. He was also a physicist and explained organisational change using the analogy of a block of ice. His model has [...]

There’s every chance you haven’t yet heard of mBraining, but we’re convinced this exciting concept can do a lot to help organisations overcome resistance to change. mBraining is about aligning [...]

Are you on the World Cup bandwagon, loving the agonies and ecstasies of those last-minute goals and dramatic upsets? Or do you hate the uncertainty and would rather your team scored three in the [...]

Identifying and analysing the impact of change is one of the keys to effective change management planning. It helps to avoid or at least minimise the disruptive impact of change and support the [...]

I was very pleased to be invited to speak at the 7th Change Management Conference 2018 in Dubai, at which many  different cultures were represented from the Middle East, Africa, USA, Canada and [...]

For change to occur a number of factors need to be in place. Beckhard and Harris put these factors into a change formula. This change formula is deceptively simple but extremely useful.  It can [...]

The idea of Establishing a Sense of Urgency – is from John Kotter’s 8-step model for change. It emphasises that to make change happen, people must really feel the need for change; creating a [...]

Published by the CMI and APMG-International, with ChangeQuest’s Ranjit Sidhu as part of the authoring team. Change Management is starting to be seen as a profession in its own right. It has taken [...]

Essential guidance to the change management body of knowledge Edited by Richard Smith, David King, Ranjit Sidhu and Dan Skelsey The change management profession is no longer in its infancy, and [...]

William Bridges in his book Managing Transitions says: “Transition is about letting go of the past and taking up new behaviours or ways of thinking”. There is always a point when the old and new [...]

How often have you praised someone for “bouncing back”? Getting back on our feet after a setback can show impressive resilience … but what if we could go further? In today’s fast-changing world [...]

This webinar will help you tackle this head on, making sure your company can change faster than the world outside. You’ll learn some invaluable practical ways to do this.

When you’re faced with change and having to do things in a new way, have you noticed that it takes longer to get things done? The smallest changes in a process can be disruptive. Most [...]

The constantly increasing pace of change can leave organisations in a state of flux. Continuous change is normal life; it is not an extra nice-to-do. We need to weave it into the DNA of the [...]

Be prepared for the fast life Life keeps speeding up. Do you remember when the tape ribbon would come loose on your music cassettes and you’d use a pencil to wind it back in? Now your smartphone [...]

What do comedians, vacuum cleaners and Formula 1 have in common … and what have they got to do with project management? I’ve been inspired by a Radio 4 programme about learning from past [...]

How do you react when you need to make urgent changes? It’s a question that the Prime Minister has had to address in the wake of recent allegations at Westminster. Her new code of conduct for [...]

Herbert Kelman is an American psychologist with a lifelong focus on conflict resolution and peace research. He set out 3 stages of attitude change, which are helpful when applied to the [...]

King’s ‘Vision 2029’ strategy is to become a world top 20 institution. Currently ranked 36th, this Russell Group university has embarked on multiple, ambitious change programmes covering [...]

When you’re faced with change and having to do things in a new way, have you noticed that it takes longer to get things done? When you change your mobile phone or your television, this can [...]

It is now known that the brain organises things using a basic threat or reward principle, and that our first instinct is to assess threat levels. However, dealing with a ‘threat’ takes more brain [...]

We live in fast moving times. Never before has there been such rapid transformation, and uncertainty, across all industries as in recent years. Technology is advancing at a phenomenal rate, and [...]

Familiar routines and processes are comforting. Following a well-trodden path is easier and less taxing on the brain. I was reminded of that recently when I went to meet a client for the first [...]

I caught the Olympic bug as a 9 year old, captivated watching Valeriy Borzov in 1972 winning the 100m and 200m. This turned into a full blown cold with Alberto Juantorena at the 1976 Montreal [...]

There’s a lot of change going on at ChangeQuest at the moment – an irony that’s not lost on me! Our business has been growing and growing since I started in October 2014 and with it the size of [...]

I have had many discussions recently about transformation – business, digital and IT transformation – but there is one common theme that underpins each of these conversations: Organisations [...]

The beauty of blogging is that topics usually relate back to what’s really happening in your life rather than random theory. Today I’m pondering the level of engagement achieved by the [...]

It seems such a passive thing, listening. And yet, it can be so much more powerful than speaking — particularly when supporting people through a period of change. If we’re not careful, it’s easy [...]

I think this is going to be a blog about contradictions and opposites. After all mindfulness is about noticing details in the ’here and now’, giving us an appreciation of the status quo – whereas [...]

The first lambs are appearing in the fields – bright and bouncy, and seemingly unfazed by the coldness of the wind. Whenever I’m admiring lambs, I find myself wondering why we are generally so [...]

For today’s profile we managed to catch up with Michaela Lewis over at Domo. Can you tell us a bit about your current role? I am a Senior Manager in Customer Success at Domo and am currently [...]

Why I am Championing Cultural Change to Support Diversity and Inclusion. At school I was always interested in STEM subjects and my recreational time was spent in an odd combination of activities; [...]

It’s International Women’s Day tomorrow and the world will be celebrating the achievements of all kinds of women. With this in mind, we thought it would be a perfect time to catch up with some of [...]

It’s World Book Day today and we thought we’d share some of our most favourite industry books with you. It’s easy to buy the ’latest book’ out there, especially if you are new to the field, but [...]

McKinsey recently coined the term ’Neuromyths’ to describe old-fashioned ways of thinking that may have become entrenched, and damaging to the way organisations are thinking about their [...]

It’s the New Year, and an exciting time to get projects moving, put ideas into action and make a fresh start. Maybe you’ve archived your work from last year – setting up fresh folders and [...]

You’ve arrived at the site of an important customer. You’re about to address a group of their senior executives and you’re feeling excited about it – you’ve done loads of work on this, and feel [...]

In today’s world, all change cannot be planned. Increasingly change is emergent – it happens as a result of an organisation’s need to be adaptive to stay competitive in fast moving times. It [...]

The updated change management certification was launched 3 months ago. I recently wrote a blog for APMG International containing some reflections and observations from running this course with 6 [...]

Tomorrow, July 18th, is Mandela Day. 1990 was memorable to me for so many reasons, it was a year of great change both in my personal map of the world and in the greater world around me. I was [...]

Almost a month into the New Year, we’re each beginning to evaluate how the year is going. How are we progressing on those New Year goals? When working towards a goal, it’s helpful to [...]

There’s a sense of newness in the air. It’s 2015 and the old calendars have been swept away, the new ones lie ready for exciting plans to be noted, and all is ready for a fresh start [...]

Gabriele Oettingen is a psychology professor at New York University who’s studied human motivation for the past 20 years. In her recent book, Rethinking Positive Thinking: Inside the New Science [...]

This week marks the end of summer and return to school for millions of students and parents around the world. Summer seems to go so quickly; time passes by and before you know it another summer [...]

The profound power of storytelling is never greater than when people are experiencing times of the greatest change and adversity, such as during war or rapid industrial and social upheaval. With [...]

It was first said centuries ago that change is the only constant. But it is just as true today. Effective change management is key to the success of any organisation. And its contribution is [...]

Our brains are constantly on the lookout for signs of threats or rewards – clearly the survival of early man depended on this. The decisions we make about what to pay attention to are based on [...]

Ruby Wax’s new book* is published next week. Not surprisingly, it promises to be a good read and an entertaining portal to some pretty big ideas – neuroplasticity, for instance. But [...]

Last week I met a Mercedes-Benz driving coach – please note he was not a driving “instructor”. His business card says very clearly that he is a Driving Coach. Listening to him, I was [...]

Last week was marked as the 40th anniversary of the mobile phone. So I thought we’d take a light-hearted look at the changes and evolution of the phone, since the first “brick phone”, the [...]

From very early on individuals in competitive sports are hardwired to win, they’re driven by a need to be ”top dog”, sometimes at any cost as many scandals have revealed (Lance [...]

A few days ago, I watched some of Clare Balding’s TV game show –they showed clips of an experiment, with people buying fruit and vegetables at a busy market stall. The experiment highlighted how [...]

Guy Watson, the ethical entrepreneur and founder of Riverford, who created a global business with sales of £30 million and 400 staff from three acres and a wheel barrow, believes that greed is a [...]

When you’re faced with change and having to do things in a new way, have you noticed that it takes longer to get things done? When you change your mobile phone or your television, this can [...]

Very soon we will all once again be happily jumping up and down cheering the world’s Super-Humans, the Paralympic athletes. After Team GB’s hugely successful performance in the 1st [...]

On any given project you can be fairly sure that things won’t go smoothly. Add to that being expected to do more with less, dealing with setbacks and disputes, things constantly chopping [...]

You’ve probably heard about statistics that say 55% of meaning comes from non-verbal communication, 38% from tone of voice and just 7% from the words we speak. This is based on Albert [...]

I was saddened with news of the death of the inspirational role model and teacher Stephen Covey. His book 7 Habits of Highly Effective People sold over 20 million copies and was listed as one of [...]

There are many techniques around to help with decision making, which typically involve understanding where you need to get to, exploring possible options, gathering information to weigh up the [...]

There was a time that phrases such as “you can bank on it” or “you can take that to the bank” signified an assurance of confidence. Today I don’t think these would elicit the same emotional [...]

Post by Mary O’Gorman I’m probably not alone in gathering a fair selection of fitness dvds and equipment, but I have to confess to being a bit of an equipment magpie over the years.  [...]

Last year I was running a large number of short change management workshops for an organisation, touching on theory around their change management framework, but mainly facilitating discussions [...]

In the current climate many companies are dealing with difficult situations and facing change. In the ideal world they may well not be choosing these changes, but are having to impose them and [...]

This week with street parties occurring up and down the country, stalls and stores everywhere are awash with commemorative plates, printed tea towels, stamps, and flags – all marking the Diamond [...]

We were upgrading our computer systems in the office last week and, as I was out training for the week, it was an ideal time for our “go to IT” man to rummage around my desk [...]

Yet another traffic jam. Crawling along in my car the other day, craning to see the reason for this 20mph procession, the news on the radio announced Clinton Cards were going into administration. [...]

Have you ever felt “But, there’s nothing wrong with the way things are! – why change it?” A large retail store near me seems to have a different layout every time I go in there.  They [...]

The other day my husband was nostalgically watching one of the original Star Trek re-runs. Feigning interest I received a quick induction into the show’s formulaic format.  I learned [...]