This article explores the relationship between empathy and assertiveness, showing how they can combine effectively to offer a route to more consistent success in project and change management.
I buzzed the entry phone, introduced myself, and waited, feeling slightly uncomfortable gazing at the box on the wall. Then I heard a voice “Hello! Please come in!”. Instantly, I relaxed. He [...]
Most Agile methods focus at the product development level. There’s a revolution from below aspect to them which is seductive. It encourages teams to change the world by doing it. Who [...]
I hope by now many of you have managed to watch the wonderful spectacle that was the London 2012 Olympics opening ceremony and you’ll no doubt have your favourite bits – perhaps it was the [...]