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The pace and volume of change that organisations face, can be really unsettling for everyone impacted. It’s not just at work that change causes upheaval. I remember when we had our kitchen done, [...]

Being left out. Not feeling part of the gang. Standing on the outside staring in. Avoid these feelings with compassionate communication.

A few days ago, I watched some of Clare Balding’s TV game show –they showed clips of an experiment, with people buying fruit and vegetables at a busy market stall. The experiment highlighted how [...]

What sank the Titanic? It wasn’t just an iceberg, it was people. Leaders whom no one dared challenge, employees unable to communicate, organisations lulled into a false of security. The lessons [...]

There’s a lot of change going on at ChangeQuest at the moment – an irony that’s not lost on me! Our business has been growing and growing since I started in October 2014 and with it the size of [...]

I think this is going to be a blog about contradictions and opposites. After all mindfulness is about noticing details in the ’here and now’, giving us an appreciation of the status quo – whereas [...]

The first lambs are appearing in the fields – bright and bouncy, and seemingly unfazed by the coldness of the wind. Whenever I’m admiring lambs, I find myself wondering why we are generally so [...]

For today’s profile we managed to catch up with Michaela Lewis over at Domo. Can you tell us a bit about your current role? I am a Senior Manager in Customer Success at Domo and am currently [...]

It’s International Women’s Day tomorrow and the world will be celebrating the achievements of all kinds of women. With this in mind, we thought it would be a perfect time to catch up with some of [...]

Most Agile methods focus at the product development level. There’s a revolution from below aspect to them which is seductive. It encourages teams to change the world by doing it. Who [...]

In today’s world, all change cannot be planned. Increasingly change is emergent – it happens as a result of an organisation’s need to be adaptive to stay competitive in fast moving times. It [...]

We’re in the final week of ’The Great British Bake Off’ and the last three contestants have survived 27 challenges, including cakes, pies, pastries, tarts, bread, biscuits and puddings from the [...]

A recent article in New Scientist* offers some valuable insights — and they’re not necessarily the ones you may expect. Many management courses include some guidance on body language, the reading [...]

I had an interesting discussion with an old colleague and friend recently about some problems she is having managing a project to implement a new CRM system. Not untypically there is some [...]

You’ve probably heard about statistics that say 55% of meaning comes from non-verbal communication, 38% from tone of voice and just 7% from the words we speak. This is based on Albert [...]

 Animation showing how a deeper understanding of communication skills could improve the performance of your projects. ChangeQuest presents: The Project Manager’s Story (Communication [...]