Are you too busy for empathy?
When your working week is already full on, with pressure to deliver tasks, support services and hit targets, you may feel it doesn’t leave a lot of time for supporting people and considering [...]
Empathy and assertiveness in a project environment
This article explores the relationship between empathy and assertiveness, showing how they can combine effectively to offer a route to more consistent success in project and change management.
Why body language matters
A recent article in New Scientist* offers some valuable insights — and they’re not necessarily the ones you may expect. Many management courses include some guidance on body language, the reading [...]
How do we Demonstrate Good Leadership?
A recent report from Deloitte has found that: “the quality of senior leadership — including core capabilities as well as personal qualities such as honesty and integrity — has a direct, and [...]