Facilitation training and certification


Help increase productivity and resolve issues earlier despite conflicting attitudes and perspectives.

Learn how to facilitate diverse groups, bring people together to reach consensus and make key business decisions to overcome obstacles.

About the Facilitation course

Facilitation is at the core of everything we do that involves other people. Effective facilitation enables a smoother process for interactions leading to quality decisions, greater buy-in and commitment.

This Facilitation skills Foundation and Practitioner level certification helps embed new skills in a structured way.  Individuals taking the course will learn the skills needed to become an effective facilitator, capable of stepping into a wide variety of situations.

They will learn a broad range of practical tools and techniques, which can help groups to handle uncertainty, solve problems and develop answers to key questions.

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By the end of this course you’ll be able to:

Make your team activities more productive
Improve your management of project stakeholder interactions
Access a variety of models that build confidence and new skills
Inspire your teams with creative thinking model
Apply the Process Iceberg® Methodology – a robust framework to enable specialists and managers to facilitate effectively and run highly-productive sessions
Apply a wide range of tools and techniques for data collection, analysis, prioritisation and problem solving
Decide on your own style of facilitation to lead groups with appropriate levels of direction and support for successful outcomes

Who should attend:

This certification is relevant to all areas of business and industry where people come together to tackle issues, resolve problems and develop effective solutions. The course will benefit anyone with a role in project and change management, or organisational development, including:

Project and programme managers and team leaders
Project and programme support staff (e.g. portfolio, programme and project office staff)
Business change managers and leaders
Change initiators (e.g. strategic planners and policy leads)
Delivery managers
Business analysts
Agile project team members and SCRUM Masters
Line managers

Course details

Location and date

12th – 16th March 2018
Imparando (UK) Ltd
56 Commercial Road
E1 1LP

Course fees

The cost of the Facilitation certification 5 day course is £1295 + VAT
and includes:

Course materials
Official manuals
Exam fees
Lunch and refreshments
Pre and post-course support

Facilitation Foundation level exam

Multiple-choice format and closed book
40 minutes duration, with 50 questions
Pass mark 50%
Takes place on afternoon of third day

You need to have achieved the Foundation level certification to
go on to the Practitioner level.

Facilitation Practitioner level exam

Multiple-choice format and open book
2.5 hours duration, with 80 questions
Pass mark 50%
Takes place on afternoon of fifth day

Eventbrite - Facilitation Skills Certification

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Would you like to know more about Facilitation skill training?
Call us on 01276 34480 or email us your enquiry. Let’s get started!

  • "Highly recommended, practical course with a great course leader. The course materials, session delivery, practical examples and opportunity to share experiences with fellow delegates brought the subject to life. I wouldn't hesitate to recommend ChangeQuest”

    Tracy Kearns
    Tracy Kearns Vice-Chair South East Wales Branch at CIPD
  • "Always happy when ChangeQuest are involved - they've taught me so much. Their courses are great and high quality I have come away a far better change manager and it has not felt like "training”

    Louis Alyward
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  • “Fantastic insight into change management principles. Really enjoyed the change management practitioner course. The end to end process worked extremely well - very responsive and efficient. Fantastic presenter, a good mix of encouraging, inspiring and engaging”

    Kirsty Richardson
    Kirsty Richardson Head of Internal Communications and Employee Engagement at SGN
  • “Applying organisational theory to the practical world of change projects. Well organised. The trainer was an expert in the subject matter and more importantly really understood needs of the class and encouraged full participation”

    Mark Smith
    Mark Smith Programme Management, Broadcast and Telecoms
  • “Valuable for anyone involved in leading or managing change. The course made me think in a more structured way about managing change, and it gives you a toolbox of useful approaches and strategies for dealing with all stages of the change cycle”

    Julie Owst
    Julie Owst Change Implementation Manager, Food industry
  • “The quality of the overall training experience was really high. Strongly recommended. Among the UK training providers, I have experienced so far, ChangeQuest is doubtless the best. They took care of every aspect related to the training experience”

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  • “Highly recommend. As a Learning & Development Professional, my expectations for this learning experience was probably set at a quite high bar and I am happy to give it full marks! Post-workshop support, even many months down the line, has been fantastic”

    Erika Suerz
    Erika Suerz Learning & Development Manager, Group HR at Wärtsilä
  • An absolutely fantastic trainer, extremely knowledgeable, the course was well paced, interactive and brilliantly valuable

    Laura Pakel
    Laura Pakel Strategic Account Consultant, Pharmaceutical at Pfizer
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