Testimonials

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simona-vella
ChangeQuest star rating

Change Management Foundation and Practitioner certification

“Among the UK training providers I have experienced so far, ChangeQuest is doubtless the best. They took care of every aspect related to the training experience: delivery of pre-course material in advance, nice and central course venue with natural light, lunch provided. The course itself was excellently taught by an experienced professional who enriched the course topics with business examples from her own experience. The training material was provided in printed version so to facilitate the evening study. I am really happy with this experience, and I surely will choose ChangeQuest for future training.”

Simona Vella, Organisational Consultant, Korn Ferry

Manpreet Johal Testimonial
ChangeQuest star rating

Change Management Foundation and Practitioner certification

“I have worked in IT projects for 14 years on a number of change programmes and have decided to move my career into the change direction, so I used this course as a way to gather the knowledge. I have literally been able to come back to work and volunteered to produce the following documentation for our change programme to assist with my development; Stakeholder assessment, Change Management Strategy, Communications Strategy, Change Delivery Plan and Communications Plan, Training Strategy and Plan. I thought the course was amazing both the trainers made the learning experience exceptional and I really enjoyed it. I felt prepared for my exams and actually enjoyed them. I felt the engagement during the training was effective in helping the students learn the knowledge.”

Manpreet Johal, Senior Business Analyst, Media Sector

Dan Widdon testimonial
ChangeQuest star rating

AgilePM Foundation and Practitioner certification

“The course was excellent and Steve Browne did brilliantly in allowing the group to explore application of our learning without losing focus on the syllabus and exams within it. Taking the course as a team, including our Director, has yielded value we could not have obtained by taking such a course in isolation, given the nature of our business. Steve applied his experience from very different fields of managing projects to our industry (retail and real estate). Many thanks Steve and all at ChangeQuest involved in delivering such an excellent four day course for us.”

Dan Widdon, Sustainable Development Manager, Retail Sector

ChangeQuest learner
ChangeQuest star rating

AgileSHIFT certification

“From attending this course, I have gained the following; a general understanding of agile and terminology when communicating with clients and colleagues, practices and workflow to deliver change in a more agile way, better / more effective stakeholder engagement and a focus on delivering value early on.”

Peter Evjen, Director, Management Consultant

Nicky Barnes testimonial
ChangeQuest star rating

Change Management Foundation and Practitioner certification

“Really good pointers to pre-course working so I was prepared and understood the content. Intensive but well paced 5 day course delivered in a relaxed way which allowed for plenty of questions and exploration. Ranjit was very good at keeping the course focussed and on track.

Plenty of reinforcement of learning and repetition of key points which mean the key messages were learned well. I felt the course was ‘end to end’ and gave me a complete toolkit to manage any change management project.”

Nicky Barnes, Senior Change Manager, Media Sector

ChangeQuest learner
ChangeQuest star rating

Change Management Foundation and Practitioner certification

“I have gained a toolkit of strategies and approaches that I can use, which will be particularly helpful when looking at how to communicate during change, and tactics that will help me navigate really complex change involving a variety of stakeholders. Excellent trainer – very personable and knowledgeable, the venue was brilliant too – 10 out of 10!”

Jess Everett, Senior Communications Manager, Government Office

ChangeQuest learner
ChangeQuest star rating

Managing Change masterclass

“Useful tools to help identify where communication of change is needed and the different ways of doing it. Also highlighting the different perspectives other employees may have on change and how it affects their lives. Really good that it related to ‘real’ issues and examples in Guernsey and the Civil Service. Found it really useful to have the time to explore issues with colleagues and benefit from the experiences of others.”

Claire Barrett, Director of Policy, States of Guernsey

ChangeQuest learner
ChangeQuest star rating

Introduction to Change Management masterclass

“I have recently started a new role and interested in how to support my new team through change to make the process smoother for all involved. I have gained some new tools from this course to use with my team to get their perspective and a new understanding on what to take into consideration around culture and change. The course ran well, and the trainer Ray had good knowledge.”

Amy Roberts, Service Coordinator, Local Council

Erk N. Gunce testimonial
ChangeQuest star rating

Change Management Foundation and Practitioner certification

“The course is packed with a wealth of knowledge to learn and introduces the learners to many useful concepts and research. Debbie was a great instructor, always making time to answer my queries and spending time with me to resolve my queries. The management team of the company are also great, Roger and Ranjit were great at providing efficient and supportive customer service.”

Erk N. Gunce, Patient Representative – Mental Health & Race, NHS

Louise Cann testimonial
ChangeQuest star rating

Change Management Foundation and Practitioner certification

“As a Change Manager this was the perfect course for me as it brings together a wide range of Change theory and practice in one coherent package. It has provided me with confidence that I have the key skills and knowledge that I need and the book provided is a resource I will be relying on in my day to day job. In fact I used it to help me prep for an interview of a Change job in the week after the course and it was invaluable (I got the job!). Ranjit was an excellent trainer with a wealth of industry experience to draw on to illustrate learning with practical examples. Her calm, friendly, and supportive style was perfect to help participants conquer their exam fears. My advice however to anyone contemplating doing the course is to do the pre-work as there is a huge amount of learning that participants need to get through in a very short period of time.”

Louise Cann, Change Lead, Media Sector

ChangeQuest learner
ChangeQuest star rating

PRINCE2 Agile Foundation and Practitioner certification

“The agile concepts are really well suited to the ‘business as usual’ work of my team so I will try and apply these straight away – I now recognise behaviours we already do that fit well with agile ways of working. I have gained techniques and methods to apply to project management, as well as business as usual, to be more effective and adapt better to change.”

Isabel Harding, Science Content Editor, Research Council

Kate Crowe testimonial
ChangeQuest star rating

Change Management Foundation and Practitioner certification

“I learned so much from the course and felt that I really benefited from hearing the experience from the other participants and also from the trainers. The course materials and instructions were very easy to follow and the trainers supported each one of us to feel confident for the exam. The course covers a lot of theory but is very focused on how this applies to situations in the workplace. I feel that completing the course will give me the knowledge to apply it to many situations, and the confidence to advise others through change. The course covers lots of material but the many interactive exercises helped to break it down and aided learning. I would advise anyone completing the course, to do the pre reading and use the text book as the basis for your learning, as it is used in the practitioner exam.”

Kate Crowe, Manager, Retail Sector

ChangeQuest learner
ChangeQuest star rating

Managing Change masterclass

“I have gained tools around leading / managing change and tips around supporting staff, recognising resistance and how to help address these. Also the importance of culture, communication and our role in embedding these within the organisation. Useful discussions too.”

Mark Gannon, Benefits Manager, States of Guernsey

ChangeQuest learner
ChangeQuest star rating

AgileSHIFT certification

“I have a broader understanding of how agile principles can be used in other business areas and IT and can contribute to better and faster change.”

Nina Bremnes, Senior Manager, Finance Industry

ChangeQuest learner
ChangeQuest star rating

Introduction to Change Management masterclass

“I have gained lots from the course that I can apply to my work and found it very thought provoking. The training has reminded me to slow down when driving change to ensure all are moving together. Ray is a fantastic trainer and very engaging.”

Karen Richmond, Provision Manager, Local Council

Matthew Blair testimonial
ChangeQuest star rating

Change Management Foundation and Practitioner certification

“One of the best professional development courses I have ever been on. Both Debbie and Ranjit were absolutely excellent tutors – helping us cover a lot of ground quickly, and really getting to grips with the material, not just in order to pass the exam but also to be able to apply it in the real world. They really boosted my confidence about the syllabus content and the exam. The class size of 13 was great and meant we had lots of interaction and learning from one another. My top tip to get the most from the course: make sure you do all the recommended pre-reading – I thought the suggested 20 hours was about right.”

Matthew Blair, Business Change Management Specialist, Charity Sector

ChangeQuest learner
ChangeQuest star rating

Resilience and Change Readiness masterclass

“As a new manager, I am really interested in the idea of resilience – what it means for myself and my team. This course has really made me think, I have so much information now which I can read and reflect on and will definitely be using the strategies discussed both personally and at work. The workbook is a fabulous resource and the training has been fantastic! I would recommend it to any member of my organisation.”

Gillian Davies-Patrick, Senior Practitioner Occupational Therapist, Local Council

ChangeQuest learner
ChangeQuest star rating

Project Leadership masterclass

“I have gained lots of tools that I am able to use immediately, and I have been given further research opportunities, all of which will help me in my role. I have really enjoyed the course, very interactive and enjoyed working on exercises with colleagues from different sectors. I feel I have learnt different ways to communicate and be an authentic leader.”

Helen Swan, Senior Support Worker, Local Council

ChangeQuest learner
ChangeQuest star rating

Project Leadership masterclass

“I have gained tools to support me with leading a team. Very interesting course and provided a good look at leadership from a different perspective. Very knowledgeable trainer.”

Louise Presley, Libraries, Registrations and Archives Service Manager, Local Council

Charlotte Eimer testimonial
cq-4-stars

Change Management Foundation and Practitioner certification

“The thing I enjoyed most about a consistently good week was the way both Debbie and Ranjit encouraged group discussion and the sharing of change experiences. As a result the course was a great balance of learning the theory alongside much more practical application of tools and techniques. The exams almost faded into the background as we enjoyed a rare chance to talk about the challenges of planning, leading and embedding change and how to apply it to current situations back in the workplace.”

Charlotte Eimer, Head of Change, Media Sector

ChangeQuest learner
ChangeQuest star rating

PRINCE2 Agile Foundation and Practitioner certification

“The agile techniques will be beneficial to my work environment and the PRINCE2 principles will help set a better working team. Since more than one from our team attended, it will be easier to include new techniques and improve our work/delivery and management areas.”

Eleni Loli, Records Manager, Research Council

ChangeQuest learner
ChangeQuest star rating

Managing Change masterclass

“I have gained methods to identify and improve readiness for change and tools to support, lead and prepare for change. The real examples referred to by both the presenter and the delegates were very powerful in delivering the learning.”

Philip Hugo, Senior Procurement Officer, States of Guernsey

ChangeQuest learner
ChangeQuest star rating

Change Management Foundation and Practitioner certification

“Ray Wicks, the trainer, was excellent. The course materials were also very good, and the chance to meet other change professionals and share experiences was insightful. The course has made me think in a more structured way about managing change, and it gives you a mental toolbox of useful approaches and strategies for dealing with all stages of the change cycle. Ray explained early on in the course that the curriculum has to tread a fine line between teaching participants about the pragmatic and real-life aspects of change, as well as get you to pass an exam, and I think Ray did this really well. Note to future participants – definitely do your pre-work! It really makes a difference and enables you to hit the ground running.”

Julie Owst, Head of Sustainability and Change, Food and Beverage Sector

ChangeQuest learner
ChangeQuest star rating

Resilience and Change Readiness masterclass

“Very, very good strategies to communicate change, recognise my limitations and take self-care seriously. I have gained better understanding of resilience and practical tools to use with my team.”

Temi Bufford, Unit Leader, Local Council

ChangeQuest learner
ChangeQuest star rating

Project Leadership masterclass

“This course has provided me with greater awareness of self and how I come across to others whilst making me aware of practical changes that I can make to position myself as a leader in the team with more confidence, while remaining true to myself. I have some tangible actions to take away and apply when working with and developing my team.”

Kate Nowowiecki, Engagement Development Manager, Local Council

ChangeQuest learner
ChangeQuest star rating

Facilitation Skills Foundation and Practitioner certification

“I have gained practical tools and techniques from this course and awareness of group dynamics. Handouts were fab.”

Jodie Pitcher, Systems and Reporting Analysis, Housing Association

ChangeQuest learner
ChangeQuest star rating

Project Leadership masterclass

“Really useful tools and tips on how to use them. Great course and feel more confident addressing issues around feedback.”

Paula Mitchell, Safeguarding Assurance Officer, Local Council

Craig Maloney testimonial
ChangeQuest star rating

Change Management Foundation and Practitioner certification

“Fantastic week studying for the Change Management Foundation and Practitioner certification under the expert tutelage of Debbie Fisher. Debbie’s relaxed and engaging style, coupled with a wonderful cohort made for not only a very informative week, but also a thoroughly enjoyable one. Thanks to everyone at ChangeQuest. From booking through to certification, a fine example of how to exceed customer expectations.”

Craig Maloney, Contract Strategy Manager, Energy Sector

ChangeQuest learner
ChangeQuest star rating

Project Leadership masterclass

“This course was brilliant. The course has taught me to use different structured feedback for teams and provided me with ways of delivering these and to use different comms with teams. Rowena was a great trainer / presenter and very engaging.”

Anna Strange-Bennet, District Development Service Manager, Local Council

Christian Walton testimonial
ChangeQuest star rating

Change Management Foundation and Practitioner certification

“Booking the course was really easy and there was great communication with Roger which helped me choose this course. The course was held at a great venue, where is was quiet and easy to focus on the learning. Our instructor, Ray Wicks was really great and made sure that everyone’s objectives were met. He had a great understanding of Change Management and was able to prompt some great learning conversations. Not only did he cover the material needed to pass the exams but he also taught us a lot more about the practical application of change management – this really helped consolidate my learning. I’d certainly recommend Ray and ChangeQuest.”

Christian Walton, UK Organisational Development Manager, Food and Beverage Sector

ChangeQuest learner
ChangeQuest star rating

Project Leadership masterclass

“I found this course very useful, particularly the ‘hands-on’ work. Excellent day, well presented and clear support from the presenter.”

Stevie Kiggins, Quality and Enablement Manager, Local Council

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