FAQs

How interactive are your courses?

We specialise in interactive learning and challenging your thinking, whilst keeping it fun. Research shows that participating rather than just listening makes learning much more effective and helps you remember new information. All our classes have a very practical, workshop-style approach.

What are the benefits of in-company training?

In-company training means you can hand pick topics that match your priorities and get your teams working on real solutions while they’re on the course. We will be fully briefed on your company culture and ready to make a difference.

It offers you the convenience of choosing when and where the training takes place, it minimises travel and accommodation overheads and can be more cost-effective.

In-company training allows your teams to work with their actual examples, discuss their specific challenges and find solutions together.

What does brain-friendly learning mean?

All our courses are uniquely designed to use the latest brain-friendly learning methods, so you can learn and have fun at the same time! Our methods include discussions, mind mapping, story-telling and using popular linkages – for instance with well-known films, or items currently in the news.

What is NLP?

NLP, or Neuro Linguistic Programming, is the study of what makes people ‘tick’. Briefly, ‘Neuro’ is to do with the brain, ‘Linguistic’ is about language and communication, and ‘Programming’ refers to the structures or patterns of behaviour that we use.

The field of NLP began with the work of John Grinder and Richard Bandler in the 1970s, notably ‘Frogs into Princes’ (1979) 2. They were psychology and linguistics scholars who investigated and modelled exceptional people. Together they created a set of tools and techniques that can be learned by anyone to improve their personal and professional effectiveness.

Are there any prerequisites for the accredited courses?

There are no prerequisites for the Foundation qualifications. For the Practitioner level exams, you need to have completed and passed the Foundation level.

You say you take time to focus on the needs of the learner, how can you guarantee getting through a qualification syllabus in the fixed time available?

We will always cover the complete syllabus for any qualification. Remember, experts who know what will be relevant for your work have put each syllabus together. So we look at these topics from your perspective, but cover the knowledge you need.

What is the difference between a Foundation and a Practitioner accredited course?

The Foundation level provides knowledge of the principles involved, for those who need to grasp the terminology used and the theory behind the practice. It also acts as the introduction to the Practitioner qualification.

The Practitioner level measures how well you can tailor and apply the management approaches and techniques by presenting you with problems within a given scenario/case study. The Foundation level paper is a multiple-choice paper that tests knowledge.

The Practitioner level is an open book exam, which tests how you would apply the theories to a given scenario. This is also in multiple-choice format, but uses a more complex style of questioning.

I would like to take both the Foundation and Practitioner level courses but not in the same week, what are my options?

You can take the Foundation course and then attend the Practitioner course at a later date, when it suits you best. Please call to have a chat about what would work best for you.

Can you tell me about the awarding bodies for the accredited courses?

APMG-International is the awarding body for the AgileBA®, AgilePM®, AgilePgM®, Change ManagementLocal Change AgentFacilitation and Stakeholder Engagement certifications.

AgileSHIFT®, MoP®, M_o_R®,  MSP®PRINCE2® and PRINCE2 Agile® certifications are certified by AXELOS.

APMG-International is a global examination institute and the official accreditor of the UK Cabinet Office. ChangeQuest has been accredited by APMG and AXELOS to deliver training and is subject to an annual, rigorous assessment process to confirm the quality.

Only accredited training providers or their affiliates can provide courses and exams in APMG-International and AXELOS qualification schemes.

Are these qualifications international, or only recognised in the UK?

APMG qualifications are internationally recognised, reflecting this awarding body’s increasing global presence. APMG has branches in Australasia, China, Malaysia, Benelux, Germany, France, Italy, Spain, Scandinavia and the USA.

How best can I prepare for an accredited course?

Our accredited courses have a set syllabus, which forms the basis of the exams. You will be sent the pre-course materials about three weeks before the course so you have a chance to become familiar with the main areas covered.

We will focus on understanding the theory and how to apply it in the ‘real world’. You’ll benefit most if you complete the pre-course study beforehand, so that you can build on the ideas and gain confidence working with the models and techniques throughout the course.

It’s also important to be clear on your outcomes and what you really want to get from the course.

What additional support is available?

Before the course, during the pre-course study, you can contact our trainer, at any time, with questions.

It’s important to put learning into action as soon as you can after the course, to help you do this we offer follow-on consultancy to help you as and when you need it.

How do I pay for my course?

You can pay using any of the normal methods such as credit/debit card, BACS transfer, cheque or by company purchase order.

What happens if I book the course and then have to delay or cancel?

Once your booking is confirmed, if you wish to cancel, you can do so at no extra cost, as long as it is more than 30 calendar days before the booked course date. Please see our full terms and conditions for more information.

You’ll get personal support throughout your learning journey with ChangeQuest. Call or email us to get started.

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